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Usage decay
We track the slope, not the snapshot. A 12% weekly decline matters more than a quiet Tuesday.
Retention intelligence
Know who is leaving
before they leave.
Loop scores every account on real usage signals, then tells your team who to call this week — and what to say. No spreadsheets, no guesswork.
14-day pilot. No card required.
Trusted by teams at
NorthwindCedarHaloBrixAmpere
Three signals. One answer.
Most tools report what happened. Loop reports what is about to happen.
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Seat shrinkage
When a team stops inviting people, budget review is usually four weeks away. You will know first.
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Support friction
Repeated tickets on the same workflow are a churn signal disguised as a support problem.
Live in an afternoon
- 01
Connect your stack
Stripe, HubSpot, and your product events. Read-only keys, ten minutes.
- 02
Loop scores the base
Every account gets a risk score and the three reasons behind it.
- 03
Your team works the list
A short queue each Monday. Call, email, fix — then watch the score move.
“We stopped guessing which accounts needed attention. Loop cut our churn from 4.1% to 2.3% in two quarters.”
Pricing that scales with seats, not surprises
Starter
$99/mo
- Up to 500 accounts
- Risk scoring
- Weekly digest
Most popular
Growth
$299/mo
- Up to 5,000 accounts
- Playbooks & alerts
- Slack + CRM sync
Scale
Custom
- Unlimited accounts
- Custom models
- Dedicated CSM
Questions
How long does setup take?
Most teams are live in under two hours. Read-only keys, no engineering sprint.
Do you store customer data?
We store identifiers and event metadata. Email bodies and payment details never leave your systems.
Can we cancel anytime?
Yes. Monthly plans cancel from the dashboard, no call required.
See your riskiest ten accounts this week
We will run the pilot on your data and show you the list. If it is wrong, you owe us nothing.